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Privacy Policy

 

Last Updated: 09-30-2025

 

At Spot-On, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website and services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect various types of information to provide and improve our services. The information we may collect includes:

 

Personal Identification Information: When you book a service, contact us, or create an account on our website, we may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Vehicle information (make, model, year, license plate, etc.)

  • Payment information (credit card details or other payment methods)

 

Non-Personal Information: We may also collect non-personally identifiable information, including:

 

  • Browser type

  • IP address

  • Device type

  • Usage data (how you interact with our website)

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage the mobile detailing services you request.

  • To communicate with you about your booking, service updates, and promotions.

  • To process payments and complete transactions.

  • To improve our website and services by understanding how our customers use them.To comply with legal requirements and protect our rights.

 

3. How We Protect Your Information

We take reasonable steps to protect the security of your personal information. We use secure servers, encryption, and other methods to protect the data you provide through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

 

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, email service providers, etc.). These parties are obligated to maintain the confidentiality and security of your information.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if your information is transferred and becomes subject to a different privacy policy.

 

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your user experience. These technologies help us:

 

  • Analyze website traffic and user behavior.

  • Provide personalized content and services.

  • Track the effectiveness of our marketing efforts.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.

 

6. Your Choices

Opt-Out of Communications: You can opt out of receiving promotional emails from us at any time by following the unsubscribe instructions in the email or by contacting us directly.

 

Access and Update Your Information: You can request access to, update, or delete your personal information by contacting us using the details provided below.

 

7. Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

​

Spot-On Detailing

4800 Chisholm Rd, Florence, AL 35634

(256) 274-6974

shine@spot-ondetailing.com

​

SMS Privacy Policy

1. Introduction - Spot-On Detailing LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS communications from us.

 

2. Information We Collect - When you opt in to receive SMS messages from us, we may collect the following information:

  • Your phone number

  • Any information you provide in response to SMS messages

  • Message delivery and interaction data (such as whether a message was opened or clicked)

 

3. How We Use Your Information - We use the information collected through SMS messages for the following purposes:

  • To send service updates, promotional offers, and important notifications

  • To respond to customer inquiries and provide support

  • To improve our messaging services and enhance user experience

  • To comply with legal and regulatory requirements

 

4. Sharing of Information - We do not sell, rent, or share your SMS-related information with third parties except in the following cases:

  • When required by law or legal process

  • With service providers who assist us in delivering SMS services, provided they adhere to confidentiality agreements

  • In case of a business transfer, merger, or acquisition, where your information may be transferred as part of the assets

 

5. Opting Out - You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message you receive. Once you opt out, you will no longer receive SMS communications from us unless you re-enroll.

 

6. Data Security - We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over mobile networks can be guaranteed as 100% secure.

 

7. Children’s Privacy - Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we learn that we have collected data from a minor, we will take steps to delete it.

 

8. Updates to This Policy - We may update this SMS Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

 

9. Contact Us - If you have any questions or concerns about this SMS Privacy Policy, you may contact us at:

Spot-On Detailing LLC

shine@spotondetailing.com

(256) 274-6974

4800 Chisholm Rd, Florence, AL 35634

By opting into our SMS services, you acknowledge that you have read and agree to this SMS Privacy Policy.

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