Privacy Policy
Last Updated: 03-10-2026
At Spot-On, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services. The information we may collect includes:
Personal Identification Information: When you book a service, contact us, or create an account on our website, we may collect personal details such as:
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Vehicle information (make, model, year, license plate, etc.)
-
Payment information (credit card details or other payment methods)
Non-Personal Information: We may also collect non-personally identifiable information, including:
-
Browser type
-
IP address
-
Device type
-
Usage data (how you interact with our website)
2. How We Use Your Information
We use the information we collect for the following purposes:
-
Contact Data: We collect your name, phone number, and email address when you request a quote or book a service.
-
Vehicle Data: We may collect your vehicle's make, model, and condition to provide accurate pricing.
-
Usage Data: Our website may collect cookies or IP addresses to improve user experience.
-
Service Delivery: To schedule appointments, send reminders, and process payments.
-
SMS Marketing: If you opt-in, we use your number to send seasonal detailing specials or maintenance reminders.
-
One-to-One Consent: In compliance with 2025 FCC rules, your consent is specific to Spot-On Detailing LLC and will not be shared with any third parties for their own marketing.
3. SMS Compliance & Opt-Out
Consent: By providing your mobile number, you agree to receive automated or manual texts from us. Consent is not required to purchase services.
Opt-Out: You can cancel SMS communications at any time by replying STOP. We will process this within 24 hours
Help: Reply HELP for customer support instructions.
Rates: Standard message and data rates may apply.
​
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
​
4. No Third-Party Sharing & How We Protect Your Information
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We take reasonable steps to protect the security of your personal information. We use secure servers, encryption, and other methods to protect the data you provide through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information with third parties only in the following circumstances:
-
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, email service providers, etc.). These parties are obligated to maintain the confidentiality and security of your information.
-
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if your information is transferred and becomes subject to a different privacy policy.
​
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance your user experience. These technologies help us:
-
Analyze website traffic and user behavior.
-
Provide personalized content and services.
-
Track the effectiveness of our marketing efforts.
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.
7.. Your Choices
Opt-Out of Communications: You can opt out of receiving promotional emails from us at any time by following the unsubscribe instructions in the email or by contacting us directly.
Access and Update Your Information: You can request access to, update, or delete your personal information by contacting us using the details provided below.
8.. Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
​
Spot-On Detailing
4800 Chisholm Rd, Florence, AL 35634
(256) 274-6974
​